Customer Care Tools

With the Customer Care Help Desk module, support teams can easily manage consumer requests and offer prompt support to the service subscribers. Its advanced features (universal search, real-time statistics, device health & diagnostics, network conditions, service availability, device remote manageability) allow your contact center team to perform a wide variety of activities on a single […]

With the Customer Care Help Desk module, support teams can easily manage consumer requests and offer prompt support to the service subscribers. Its advanced features (universal search, real-time statistics, device health & diagnostics, network conditions, service availability, device remote manageability) allow your contact center team to perform a wide variety of activities on a single platform without involving technical or commercial departments.

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